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New Mexico Consumers Win Big in Their Dispute with Guadalupe Credit Union

David Humphreys Nov. 4, 2024

On Monday October 28, 2024, consumers in New Mexico gained a crucial victory when the New Mexico Supreme Court case handed down its decision in Salas v. Guadalupe Credit Union. This case has far-reaching implications for consumers, particularly concerning the consumer protection under the Unfair Practices Act and the unauthorized practice of law.

       Members of Humphreys Wallace Humphreys, a Santa Fe consumer protection law firm, are proud to have been part of the team representing the credit union members.

Standing Up Against Unlawful Practices

The Salas case revolves around the actions of Guadalupe Credit Union for pursuing debt collection lawsuits through employees who were not authorized to practice law. This unauthorized practice not only jeopardized the legal rights of the credit union members but also raised broader concerns about consumer protection and the integrity of the legal system.

Why This Case Matters

  1. Protection from Unauthorized Practices: The ruling confirms that consumers in New Mexico have the right to protect themselves from institutions that attempt to circumvent legal obligations of those who seek to collect debt. By affirming a private right of action under NMSA Section 36-2-28.1, the Court emphasizes that anyone harmed by such practices can seek recourse. This sets a precedent that discourages businesses from hiring non-lawyers to conduct legal actions, ensuring that only qualified individuals undertake such responsibilities.

  2. Encouraging Legal Compliance: The ruling sends a clear message to all businesses operating in New Mexico: adherence to legal norms is non-negotiable. Institutions must understand that engaging in the practice of law must use licensed attorneys, much like contractors that we hire to remodel our homes and barbers that we trust with our hygiene, can lead to real harm.  

  3. Raising Awareness: Cases like Salas v. Guadalupe Credit Union help to inform consumers about their rights. Many individuals may not realize the extent of their protections under the law, particularly with regard to financial institutions. Increased awareness means more consumers can confidently seek help and assert their rights, leading to a more informed citizenry that can stand up against unfair practices.

Final Thoughts

The New Mexico Supreme Court decision empowers consumers to assert their rights when faced with unfair practices. As the state moves forward, this case is an important win for consumer protection, encouraging greater responsibility among financial institutions and enhancing the overall welfare for every member of our community.

The case has also drawn nationwide attention from an online news source for credit union professionals.

https://www.cutimes.com/2024/10/30/new-mexico-supreme-court-rules-against-credit-unions-debt-collection-lawsuits/

It is important to note the decision of the Court is not yet final and is subject to modification or withdrawal at the Courts’ discretion.